Thunder Bay Resources

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Select one of the service types below to be brought to a list of accessible programs in your area.

Shelter / Housing
  • Elizabeth Fry Society
    • LOCATION
      • Victoriaville Mall
      • 705 Victoria Ave E, Thunder Bay, ON P7C 5X9
      • Monday to Friday
      • 9 a.m. to 4 p.m
    • CONTACT
      • LOCAL: (807) 623-1319
      • TOLL FREE: + 1 (888) 885-4072
      • EMAIL: info@efsnwo.com
      • WEBSITE: https://www.elizabethfrynwo.org/
    • SERVICES:
      • Transitional Housing/Emergency Beds
        • Capacity of 13
        • Women and Gender Diverse Individuals
  • Shelter House
    • LOCATION
      • 420 George St, Thunder Bay, ON P7E 5Y8
    • CONTACT
      • LOCAL: (807) 623-8182
      • FAX: + 1 (807) 622-6328
      • EMAIL: info@shelterhouse.on.ca
      • WEBSITE: https://www.shelterhouse.on.ca/
    • SERVICES:
      • Shelter Program
        • 24 hour, 7 day service
        • Capacity of 24
        • Segregated dorms between men, woman and youth (ages 16 to 25)
        • Individuals under the influence are welcome
      • Housing Support
      • Clothing Access
  • Fay-Peterson House
    • LOCATION
      • C.N. Station, Thunder Bay, ON P7B 6T7
    • CONTACT
      • TOLL FREE: +1 (800) 465-6971
      • 24 HOUR CRISIS LINE: (807) 345-0450
      • TEXT: (807) 700-5011
      • FAX: + 1 (807) 345-4550
      • EMAIL: faye@fayepeterson.org
      • WEBSITE: https://fayepeterson.org/
    • SERVICES:
      • Shelter Program
        • 24 hour, 7 day service
        • Capacity of 24
        • Women and Children
  • Urban Abbey
    • LOCATION
      • 308 Red River Road, Thunder Bay, P7B 1B1
      • Monday to Sunday
      • 9 p.m to 8 a.m
    • CONTACT
      • LOCAL: (807) 768-8923
      • EMAIL: tbayabbey@gmail.com
      • WEBSITE: http://www.urbanabbey.ca/
    • SERVICES:
      • Overnight Emergency Shelter
        • Intake begins at 9 pm, no application progress
        • Capacity of 10
        • Women and Children
  • GracePlace
    • LOCATION
      • 235 Simpson St, Thunder Bay, ON, P7C 3H6
      • Monday to Sunday
      • 9 p.m to 8 a.m
    • CONTACT
      • LOCAL: (807) 473-3538
      • EMAIL: graceplacetbay@gmail.com
      • WEBSITE: https://www.graceplacethunderbay.com/
    • SERVICES:
      • Out of the Cold – Emergency Shelter Program
        • Men, Women and unidentified? Individuals (18+)
        • No Application Process
        • Intake begins at 9 pm
  • Beendigen
    • LOCATION
      • 125 Syndicate Ave S, Unit 5 Thunder Bay, ON, P7E 6H8
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 700-7470
      • TOLL FREE CRISIS: +1 (888) 200-9997
      • WEBSITE: https://www.beendigen.com/
      • EMAIL: info@beendigen.com
    • SERVICE:
      • Transitional Housing and Support Program
        • Secure Housing
        • Safety Planning and Aftercare Services
        • Transportation Assistance
        • Community Support Referrals
        • Individuals:
          • Indigenous Women and Children
          • Leaving an abusive situation, making a transition into abuse-free life
          • Call for application
      • Anishinabe Women s Crisis Home
        • Emergency Shelter for Women / Children
        • Up to 6 week stay
        • Crisis / Supportive Counseling
        • Safety Planning
        • Individuals:
          • Women and children fleeing an abusive situation
          • Call crisis hotline to apply
Addiction & Harm Reduction
  • Beendigen
    • LOCATION
      • 125 Syndicate Ave S, Unit 5 Thunder Bay, ON, P7E 6H8
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 700-7470 , extension 1400
      • WEBSITE: https://www.beendigen.com/
      • EMAIL: info@beendigen.com
    • SERVICE:
      • National Native Alcohol and Drug Abuse Program
        • Education and Support
        • Counseling
        • Assessments and Aftercare
        • Education, Referrals, and Harm Reduction
        • Individuals:
          • Indigenous Women (aged +16)
          • Struggling with addictions issues
          • Call for application
  • Lucero Health Centre
    • LOCATION
      • 401 Donald St E Thunder Bay, ON, P7E 5V1
      • Monday to Friday, 8 a.m. to 4 p.m
      • Saturday to Sunday, 9 am – Noon
    • CONTACT
      • LOCAL: (807) 625-5400
      • FAX+ +1 (807) 625-6520
      • EMAIL: thunderbaysouth@luceromed.com
  • SERVICE:
    • Methadone / Suboxone Maintenance
      • Intensive Outpatient model, 12 – 24 month program
      • Individual / Group Therapy
      • Daily Methadone / Suboxone Dosing
      • Healthcare services for related illnesses
      • Aftercare Program
      • Individuals:
        • Individuals (aged 16+)
        • Facing an opiate addiction
        • Referrals from any source
        • New patients must complete intake process prior to becoming registered at the clinic
  • St. Joseph s Care Group
    • LOCATION
      • 301 Lillie St N Thunder Bay, ON, P7C 0A6
      • Monday to Friday, 8:30 a.m. to 4:30 p.m
      • Residence – Monday to Sunday, 24 hours
    • CONTACT
      • LOCAL: (807) 684-5100
      • TOLL FREE: +1 (866) 346-0463
      • FAX: +1 (807) 622-1779
      • WEBSITE: https://www.sjcg.net/
      • EMAIL: sjcg@tbh.net
    • SERVICE:
      • Northwestern Ontario Concurrent Disorders Program
        • Community-Based Case Management
        • Counseling, individual and group
        • Education and Recreation
        • Individuals:
          • Aged +16
          • Dependant on one or more substances
          • AND Suffering from mental illness
          • Referral from family physician or other healthcare provider
          • Mental Health Case Management Intake Form required
      • Youth Addictions
        • Residential Treatment Program
        • Five-Week intense substance abuse treatment program
        • Harm reduction approach
        • Individual and Group Counseling
        • Education, Advocacy, Support
        • Coordinated services with Thunder Bay Integrated Youth Programs (UTURN)
        • Individuals:
          • Residential Program – Aged 16 – 21
          • Outpatient Program – Aged 13-21
          • Priority given to Thunder Bay residents
          • Referrals accepted from medial community, social service, parents or self
          • Individuals under 16 must have signed consent form from parent or guardian
          • Call to make appointment
  • Oak Medical Arts
    • LOCATION
      • 620 Arthur St W Thunder Bay, ON, P7E 5R8
      • Monday to Friday, 9 am – 6 pm
      • Saturday, 10 am – 2 pm
    • CONTACT
      • LOCAL: (807) 577-8700
      • FAX: +1 (807) 577-8585
      • WEBSITE: https://www.oakmedicalarts.com/addictionmedicine
    • SERVICE:
      • Methadone / Suboxone Maintenance
        • Naloxone kits
        • Counseling and Therapy
        • Individuals:
          • Struggling with an opiate addiction
          • Ontario Health Insurance Plan (OHIP) card required
  • Shelter House
    • LOCATION
      • 420 George St, Thunder Bay, ON P7E 5Y8
      • Monday to Friday
      • 9 a.m. to 4 p.m
    • CONTACT
      • LOCAL: (807) 623-8182
      • FAX: + 1 (807) 622-6328
      • EMAIL: info@shelterhouse.on.ca
      • WEBSITE: https://www.shelterhouse.on.ca/
    • SERVICE:
      • Kwae Kii Win program
      • Managed Alcohol Program (MAP)
      • Harm Reduction – Alcohol
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N, Thunder Bay, ON P7A 4P7
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5840
      • FAX: + 1 (807) 344-8945
      • TOLL FREE: +1 (855) 345-5840
      • WEBSITE: https://tbifc.ca/
      • EMAIL: info@tbifc.ca
    • SERVICE:
      • Aboriginal Alcohol / Drug Worker Program
      • Treatment and Aftercare Program
      • Substance Abuse Assessments
      • Individual Counseling
      • Referrals to substance abuse treatment centers, one-on-one counseling, and other services
      • Individuals:
        • Urban Aboriginal peoples facing substance abuse issues
        • Call for application
  • Adult and Teen Challenge of Central Canada
    • LOCATION
      • 107 Johnson Ave, Top Floor Thunder Bay, ON, P7B 2V9
      • Monday to Sunday, 24 hours
    • CONTACT
      • LOCAL: (807) 472-6909
      • FAX: + 1 (800) 322-9230
      • WEBSITE: https://teenchallenge.tc/
      • EMAIL: jennifer@teenchallenge.tc
    • SERVICE:
      • Women s Residential Drug and Alcohol Rehabilitation
      • Residential Drug and alcohol rehabilitation program
      • Faith – Based
      • 12 – 18 month program
      • Individuals:
        • Women (aged 18+)
        • Not required to be of a Christian denomination, but willing to welcome a faith-based approach to life and addiction
        • Apply online or in person
  • Thunder Bay Counseling
    • LOCATION
      • 544 Winnipeg Ave Thunder Bay, ON, P7B 3S7
      • Monday to Friday, 8:30 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 684-1880
      • TOLL FREE: +1 (888) 204-2221
      • FAX: + 1 (807) 344-3782
      • WEBSITE: https://www.tbaycounselling.com/
      • EMAIL: community@tbaycounselling.com
    • SERVICE:
      • Alcohol or Other Drugs Programs
      • Intervention, Support and Counseling
      • Treatment Planning and Referrals
      • Case-Management when Needed
      • Relapse Prevention
      • Individuals:
        • Individuals aged (12+)
        • Living with substance abuse / mental health issues
        • Self referrals accepted
        • Call to apply
  • Dilico Anishinabek Family Care
    • LOCATION
      • 200 Anemki Pl Fort William First Nation, ON, P7J 1L6
      • Monday and Friday, 9:30 am – 11:30 am
    • CONTACT
      • LOCAL: (807) 626-8478
      • WEBSITE: https://www.dilico.com/
    • SERVICE:
      • Rapid Access Addictions Medicine Clinic
      • Counseling, Addiction Medication
      • Connections and Referrals to Community Treatment Programs
      • Acute Withdrawal Management
      • Outpatient Tapering Services
      • Individuals:
        • Aged (16+)
        • Experiencing substance abuse issues
        • Self-referral or Referrals through a healthcare provider
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N, Thunder Bay, ON P7A 4P7
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5840
      • FAX: + 1 (807) 344-8945
      • TOLL FREE: +1 (855) 345-5840
      • WEBSITE: https://tbifc.ca/
      • EMAIL: info@tbifc.ca
    • SERVICE:
      • Aboriginal Alcohol / Drug Worker Program
        • Aboriginal individuals
        • Treatment and counseling referrals
        • Substance abuse assessments
        • Harm Reduction – Drug and Alcohol
Mental Health Services
  • St. Joseph s Care Group
    • LOCATION
      • 301 Lillie St N Thunder Bay, ON, P7C 0A6
      • Monday to Friday, 8:30 a.m. to 4:30 p.m
      • Residence – Monday to Sunday, 24 hours
    • CONTACT
      • LOCAL: (807) 684-5100
      • TOLL FREE: +1 (866) 346-0463
      • FAX: +1 (807) 622-1779
      • WEBSITE: https://www.sjcg.net/
      • EMAIL: sjcg@tbh.net
    • SERVICE:
      • Outreach to Recovery Program
        • Case Management Program
        • Treatment Planning and Support
        • Community Service Integration
        • 24/7, 365 days a year support
        • Individuals:
        • Aged (18+)
        • Dealing with a serial mental illness
        • Dealing with a substance abuse problem
        • Referral by a family doctor or nurse practitioner only
      • Mental Health Outpatient Programs
        • Individualized care programs from a range of clinical discipline
        • Community Integration, and recovery
        • Individuals:
          • Aged (16+)
          • Living in Northwestern Ontario
          • Living with Mental health issues
          • Referrals accepted from family, community agencies, and other healthcare providers
          • Doctor or Nurse Practitioner must be aware of and in agreement with the referral
  • Canadian Mental Health Association – Thunder Bay
    • LOCATION
      • 200 Van Norman St Thunder Bay, ON, P7A 4B8
      • Monday to Friday, 8:30 a.m. to 4:30 pm
    • CONTACT
      • LOCAL: (807) 345-5564
      • FAX: +1 (807) 345-4458
      • WEBSITE: https://thunderbay.cmha.ca/
      • EMAIL: sjcg@tbh.net
    • SERVICE:
      • Case Management Services
        • Court Diversion
        • Court Rent Supplement
        • Personal / Professional Support
  • Alpha Court Community Mental Health and Addiction Services
    • LOCATION
      • 221 Wilson St Thunder Bay, ON, P7B 1M7
      • Monday to Friday, 8:30 a.m. to 4:30 pm
    • CONTACT
      • LOCAL: (807) 683-8200
      • FAX: +1 (807) 683-8225
      • WEBSITE: http://www.alphacourt.ca/
      • EMAIL: info@alphacourt.ca
    • SERVICE:
      • Rapid Response System Navigation
        • Short-Term, Immediately Support
        • Up to 6 Month Program
        • Advocacy, Housing Assistance
        • System Navigation
        • Short-Term Case Management
        • Duration and Referals
        • Individuals:
          • Aged (+16)
          • Requiring immediate short-term support due to mental health / substance use crisis
          • Call for information OR sign up on website
      • Youth in Transition
        • Case Management
        • Education, Promoting Skill Development
        • Individuals:
          • Youth (aged 16 – 24)
          • Diagnosed with a mental illness, or be experiencing symptoms of a mental illness
          • Self-Referral or Referral by family member / agency worker
          • Apply online
  • CMHA Thunder Bay – Canadian Mental Health Association
    • LOCATION
      • 200 Van Norman Street, Thunder Bay , P7A 4B8, Ontario
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5564
      • FAX: + 1 (807) 345-4458
      • EMAIL: cmhatb@cmha-tb.on.ca
      • WEBSITE: https://thunderbay.cmha.ca/
    • SERVICE:
      • New Foundations Program
        • Structured day program
        • Individuals (16+)
        • Employment, Education, Housing Support, Case management
      • Crisis Response Line
        • LOCAL: (807) 346-8282
        • TOLL FREE: +1 (866) 888-8988
        • TEXTING: (807) 346-8282
        • 24 hour Service
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N, Thunder Bay, ON P7A 4P7
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5840
      • FAX: + 1 (807) 344-8945
      • TOLL FREE: +1 (855) 345-5840
      • WEBSITE: https://tbifc.ca/
    • SERVICE:
      • Mental Health Peer Coordinator Program
        • Mentorship Program
Food Services
  • Thunder Bay Food Bank
    • LOCATION
      • 129 Miles St E Thunder Bay, ON, P7C 1J5
      • Every 2nd Friday, 9 am – 11 am
    • CONTACT
      • LOCAL: (807) 626-9231
      • EMAIL: TBayfoodbank@gmail.com
    • SERVICE:
      • Food Bank
        • Food Hampers
        • Drop-in Centre
        • Individuals:
          • Must be registered through 2-1-1
          • Access the bank once every 2 weeks
          • ID and proof of address required per visit
  • Current River Churches Food Cupboard
    • LOCATION
      • 361 Hodder Ave, Unit C Thunder Bay, ON, P7A 1T6
      • Every second Saturday
      • March – October : 8:30 am – 11:30 am
      • November – February : 9 am – Noon
    • CONTACT
      • LOCAL: (807) 344-3391
      • EMAIL: jrgaw@tbaytel.net
    • SERVICE:
      • Food Bank
        • Non-Perishable Foods
        • Perishable Foods (when available)
        • Drop-in Centre
        • Individuals:
          • Must be registered through 2-1-1
          • Access the bank once every 2 weeks
          • ID and proof of address required per visit
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N Thunder Bay, ON, P7A 4P7
      • Third Tuesday of each month
      • 10 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 345-5840
      • WEBSITE: https://tbifc.ca/
      • EMAIL: info@tbifc.ca
    • SERVICE:
      • Food Bank
        • Non-Perishable Foods
        • Perishable Foods (when available)
        • Drop-in Centre
        • Individuals:
          • Visit by appointment-only
          • ID with name, proof of address and income required
  • Our Kids Count of Thunder Bay
  • LOCATION
    • 288 Windsor St, Unit 16 Thunder Bay, ON, P7B 1V8
    • Thursday, 2 pm – 4 pm
  • CONTACT
    • LOCAL: (807) 333-0148
    • WEBSITE: https://www.ourkidscount.ca/
    • EMAIL: info@ourkidscount.ca
  • SERVICE:
    • Community Kitchen Program
      • Community kitchen space
      • Provision of take-home meals
      • Meal planning and education
    • Emergency Food Cupboard
      • Non-Perishable Foods
      • Perishable Foods (when available)
      • Supplies for 2 days
      • Drop-in Centre
      • Individuals:
        • Families with young children
        • Access once per month
        • ID required at registration
        • Call to register
  • Northwestern Ontario Women’s Centre
    • LOCATION
      • 73 Cumberland St N suite #101, Thunder Bay, ON P7A 4L8
      • Monday to Thursday
      • 9:30 – 5:00 pm
    • CONTACT
      • LOCAL: (807) 345-7802
      • FAX: + 1 (807) 345-9216
      • EMAIL: ed@nwowc.org
      • WEBSITE: https://nwowomenscentre.org/
    • SERVICES:
      • Legal clinics and public information sessions
      • Craftivism
        • Feminist craft program
        • Drop-in events
      • Thunder Bay Good Food Box
        • Fruit and Vegetable distribution program
        • Delivery service
        • No proof of income required
        • Apply through either:
          • https://goodfoodboxtb.org/
          • call (807) 345-7819
          • email GFB@nwowc.org
  • The Salvation Army
    • LOCATION
      • 545 Cumberland St N Thunder Bay, ON, P7A 4S2
      • Every second Thursday, 10 am – 3 pm
    • CONTACT
      • LOCAL: (807) 345-7319
      • EMAIL: Cathy_Oleschuk@can.salvationarmy.org
    • SERVICE:
      • Food Bank
        • Non-Perishable Foods
        • Perishable Foods (when available)
        • Drop-in Centre
        • Individuals:
          • Must be registered through 2-1-1
          • ID and proof of address required per visit
  • Elevate NWO
    • LOCATION
      • 106 Cumberland St N, Suite 102 Thunder Bay, ON, P7A 4M2
      • Every Wednesday
    • CONTACT
      • LOCAL: (807) 345-1516
      • WEBSITE: https://elevatenwo.org/
      • EMAIL: info@elevatenwo.org
    • SERVICE:
      • Food Bank
        • Non-Perishable Foods
        • Perishable Foods (when available)
        • Drop-in Centre
        • Individuals:
          • Access the bank once per week
          • Individuals who have been active with Elevate NWO within the last 6 months
          • Intake process / registration required
  • The Losier Centre
    • LOCATION
      • 920 Sprague St Thunder Bay, ON, P7E 1V7
      • Every other Thursday
      • 10 am – 11 am
    • CONTACT
      • LOCAL: (807) 622-7686
      • WEBSITE: https://www.tbayfmc.ca/
      • EMAIL: info@tbayfmc.ca
    • SERVICE:
      • Food Bank
        • Emergency Food Hampers
        • Drop-in Centre
        • Individuals:
          • Call during operating hours to determine availability
          • Masks and social distancing required
  • Lakehead University Student Union
    • LOCATION
      • 2014 B Thunder Bay, ON, P7B 5E1
      • Monday to Friday, 11:30 am – 4 pm
    • CONTACT
      • LOCAL: (807) 343-8010 extension 8850
      • WEBSITE: https://www.lusu.ca/food
      • EMAIL: frc@lusu.ca
    • SERVICE:
      • LUSU Food Resource Centre / The Pantry
        • Emergency Food Support
        • Non-Perishable Foods
        • Fresh Food options (when available)
        • Education, Advocacy and Outreach
        • Individuals:
          • All current Lakehead University students (full or part time)
          • One hamper of food per month
          • Two hampers if student has registered dependents
          • Contact via email
  • Confederation College
    • LOCATION
      • 1450 Nakina Dr Thunder Bay, ON, P7B 0E5
      • Monday to Friday, 8:30 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 475-6237
      • FAX: +1 (807) 473-5160
      • WEBSITE: https://www.confederationcollege.ca/student-life/succi-services/emergency-food-bank
      • EMAIL: succi@confederationcollege.ca
    • SERVICE:
      • Food Bank
        • Emergency Food Support
        • Non-Perishable Foods
        • Referrals to other services
        • Individuals:
          • All current Confederation College students (full or part time)
          • Access once per semester
          • Current student card needed
          • No appointment needed, access the following locations during operating hours:
            • Shuniah: SUCCI, Student Success Centre, Apiwin Lounge
            • McIntyre: McIntyre Building Office
            • ACE: ACE Office?
  • Redwood Park Church
    • LOCATION
      • 2609 Redwood Ave E, Thunder Bay, ON, P7C 1Y9
      • Every second Thursday, 11:30 am – 2:30 pm
    • CONTACT
      • LOCAL: (807) 577-3463
      • WEBSITE: http://www.redwoodpark.ca/
      • EMAIL: foodbank@redwoodpark.ca
    • SERVICE:
      • Food Bank
        • Non-Perishable Foods
          • Perishable Foods (when available)
          • Drop-in Centre
          • Individuals:
            • Must be registered through 2-1-1
            • Access once every 2 weeks
            • ID and proof of address required per visit
  • Society of Saint Vincent De Paul
  • LOCATION
    • 1019 Brown St Thunder Bay, ON, P7E 2L7
    • Every second Friday , 9 am – 10:30 am
  • CONTACT
    • LOCAL: (807) 629-7404
    • EMAIL: jrwenzell@tbaytel.net
  • SERVICE:
    • Food Bank
      • Non-Perishable Foods
      • Perishable Foods (when available)
      • Drop-in Centre
      • Individuals:
        • Must be registered through 2-1-1
        • Access once every 2 weeks
        • ID and proof of address required per visit
  • Norwest Community Health Centre
    • LOCATION
      • 525 Simpson St Thunder Bay, ON, P7C 3J6
      • Monday to Friday, 8:30 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 622-8235
      • TOLL FREE: +1 (866) 357-5454)
      • FAX: +1 (807) 622-3548
      • WEBSITE: https://www.norwestchc.org/
    • SERVICE:
      • Community Kitchen Program
        • Community kitchen space
        • Provision of take-home meals
        • Meal planning and education
  • Shelter House
    • LOCATION
      • 420 George St, Thunder Bay, ON P7E 5Y8
      • Monday to Friday
      • 9 a.m. to 4 p.m
    • CONTACT
      • LOCAL: (807) 623-8182
      • FAX: + 1 (807) 622-6328
      • EMAIL: info@shelterhouse.on.ca
      • WEBSITE: https://www.shelterhouse.on.ca/
    • SERVICES:
      • Community Kitchen
        • Three meals a day + 24-hour access to food at the door
        • Capacity of 150 per sitting
        • 1:30 pm 2:30 pm – Sitting 1
        • 7:00 pm 8:00 pm – Sitting 2
Income Assistance Programs
  • District of Thunder Bay Social Services Administration Board
    • LOCATION
      • 231 May St S Thunder Bay, ON, P7E 1B5
      • Monday to Friday, 8:30 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 766-2111
      • TOLL FREE: +1 (877) 281-2958
      • FAX: +1 (807) 6345-7921
      • WEBSITE: https://www.tbdssab.ca/
      • EMAIL: intake@tbdssab.ca
    • SERVICE:
      • Housing Security Fund
        • Financial assistance
          • Rental costs
          • Utility connection charges / deposits
          • Moving expenses
          • Rental Arrears
          • Utility or Fuel Arrears
          • Tax Arrears
        • Individuals:
          • Homeless
          • Facing homeless
          • Looking to obtain or maintain housing
          • Not living on a First Nations reserve
          • Call or pick up application at 231 May St S
      • Ontario Works Program
        • Short-term financial assistance
        • Extended health benefits
        • Support, Assistance and Education
        • Referrals to social programs and support services
        • Individuals:
          • 16 years or older
          • Resident of Ontario
          • In immediate financial need
          • Willing to sign a participation agreement
          • Apply online or by calling / emailing the office
  • Lakehead Social Planning Council
    • LOCATION
      • 125 Syndicate Ave S, Suite 38 Thunder Bay, ON, P7E 6H8
      • Monday to Friday, 8:30 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 624-1720
      • TOLL FREE: +1 (877) 586-5638
      • FAX: +1 (807) 625-9427
      • WEBSITE: https://www.lspc.ca/phones-for-families/
      • EMAIL: emodin@lspc.ca
    • SERVICE:
      • Phones for Families Program
        • Provision of free home telephone service
        • Individuals:
          • Low Income Parents / Guardians
          • Without continued telephone service
          • Have at least one child registered and attending at a school in the Lakehead District School Board, or the Thunder Bay Catholic District School Board
          • Without an emergency contact telephone number on file with the school board
          • Application through the school board
          • Proof of income, rent / Mortgage, and identification required for all household members
      • LEAP Emergency Financial Assistance – Synergy North
        • Financial Assistance
        • Up to $500 dollars towards arrears, or $600 for electrically heated residences paid directly to the utility company
        • Individuals:
          • In arrears with Synergy North / Thunder Bay Hydro
          • Low Income
          • Existing customer of the utility program
          • Call to begin the application process
      • Affordable Access for Recreation & Culture
        • $350.00 credit for City of Thunder Bay recreation and culture programs
        • Individuals:
          • Aged 18+
          • Apply through Lakehead Social Planning Council (LSPC)
      • Affordable Bus Pass (ABP) program
        • Individuals:
          • Aged 25-59
          • Apply through Lakehead Social Planning Council (LSPC)
      • Income Tax Clinic
        • Volunteer income tax clinic
        • Proof of ID is required (must be government issued and contain a photo)
  • Service Canada – Thunder Bay District
  • LOCATION
    • 975 Alloy Dr Thunder Bay, ON, P7B 6N5
    • Monday to Friday, 8:30 am – 4:00 pm
  • CONTACT
    • LOCAL: +1 (800) 531-7555
    • TOLL FREE: +1 (800) 206-7218
    • TTY: +1 (800) 529-3743
    • WEBSITE: https://www.canada.ca/en/employment-social-development/corporate/contact.html
  • SERVICE:
    • Employment Insurance Program
      • Temporary financial assistance
      • Individuals:
        • Unemployed Canadians who lost their job through no fault of their own
        • Temporary financial assistance for individuals who are sick, pregnant, caring for a newborn or adopted child, or caring for a family member who is ill with significant risk of death.
        • Apply online at Service Canada
  • Matawa First Nations Management
    • LOCATION
      • 523 Algoma St N Thunder Bay, ON, P7A 5C2
      • Monday to Friday, 8:30 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 768-4470
      • TOLL FREE: +1 (807) 768-4471
      • WEBSITE: http://www.kkets.ca/
      • EMAIL: KKETS-Reception@matawa.on.ca
    • SERVICE:
      • Kiikenomaga Kikenjigewen Employment and Training Services
        • Employment and Training services
        • Adult highschool education
        • Apprenticeship trades training
        • Income support during training programs
        • Counseling, individual, and employment
        • Individuals:
          • First Nations individuals
          • Apply through website, or office
Legal Services
  • Canadian Mental Health Association – Thunder Bay
    • LOCATION
      • 200 Van Norman St Thunder Bay, ON, P7A 4B8
      • Monday to Friday, 8:30 a.m. to 4:30 pm
    • CONTACT
      • LOCAL: (807) 345-5564
      • FAX: +1 (807) 345-4458
      • WEBSITE: https://thunderbay.cmha.ca/
      • EMAIL: sjcg@tbh.net
    • SERVICE:
      • Court Diversion Service
        • Individuals:
          • Aged (+12)
          • Low-to-Medium Criminal Offense
          • Mental health needs can met through community-based services
      • Case Management Services
        • Court Diversion
        • Court Rent Supplement
        • Personal / Professional Support
  • Nishnawbe Aski Legal Services Corporation
    • LOCATION
      • 1805 Arthur St E #100, Thunder Bay, P7E 2R6, Ontario
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 622-1413
      • TOLL FREE: +1-800-465-5581
      • EMAIL: legalaid@nanlegal.on.ca
      • WEBSITE: https://nanlegal.on.ca/
    • SERVICE:
      • Precharge Restorative Justice Program
        • Court Diversion Program
        • High-Risk Youth (ages 10 – 18), partnered with MCCSS
        • Low + Medium Risk Offences
        • Assistance prior to entering court system
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N, Thunder Bay, ON P7A 4P7
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5840
      • FAX: + 1 (807) 344-8945
      • TOLL FREE: +1 (855) 345-5840
      • WEBSITE: https://tbifc.ca/
      • EMAIL: info@tbifc.ca
    • SERVICE:
      • Youth Justice Committee
        • Alternative Justice Program
        • Voluntary Pe / Post Charge Diversion
        • Focus on offender accountability, and healing
        • Individuals:
          • Youth (aged 12 – 17
          • Committed a minor offense
          • First-time offense only
          • Referrals through Crown Attorney, Thunder Bay Police or Indigenous Courtworkers
      • Indigenous Community Council Program
        • Alternative Justice program
        • Allows offenders to take responsibility and steps to rectify their offense
        • Individuals:
          • Indigenous Youth (12 – 17)
          • Adults
          • Reside in Thunder Bay
          • Committed minor offenses (fraud, theft, mischief and causing a disturbance)
          • Apply through Native Criminal, Family or Combined Courtworkers Program
          • Referrals can be made through Friendship Centre staff or members of the judiciary
  • Children s Centre
    • LOCATION
      • 283 Lisgar St Thunder Bay, ON, P7B 6G6
      • Monday and Friday, 8:30 am – 4:30 pm
      • Tuesday, Wednesday, Thursday, 8 am – 6 pm
    • CONTACT
      • LOCAL: (807) 343-5000
      • FAX: + 1 (807) 345-0444
      • WEBSITE: http://www.childrenscentre.ca/en
    • SERVICE:
      • Youth Justice Programs
        • Section 34 Assessments
        • Mental health assessments ordered by the court
        • Assists the court in determining intervention
        • Mental Health Consultations Services
        • Youth involved with Creighton Youth Services, Kairos and / or Probation
        • Appropriate intervention plans for Youth
        • Sexual Health and Relapse Prevention Program (SHARP)
        • Intensive treatment program
        • Youth charged and convicted of a sexual offense
        • Individuals:
          • Youth (aged 12 – 18)
          • Committed an offense under the Youth Criminal Justice Act
          • Services can only be accessed through Youth Justice Service Providers or through a direct referral from the court
  • William W. Creighton Youth Services
    • LOCATION
      • 110 Archibald St N Thunder Bay, ON, P7C 3X8
    • CONTACT
      • LOCAL: (807) 577-4925
      • FAX: + 1 (807) 577-4701
      • WEBSITE: http://www.creightonyouth.com/
      • EMAIL: info@creightonyouth.com
    • SERVICE:
      • Attendance Centre
        • Non-Residential Community-Based Program
        • Alternative to Custody
        • Structure / Supervised Programming
        • Education, Support for Youth in conflict with the law
        • Individuals:
          • Youth (aged 12 – 17)
          • Resident of Thunder Bay, at the time of their offense
          • Referral through Probation Officers / Sentenced through the Court
  • John Howard Society
    • LOCATION
      • 315 Syndicate Ave S Thunder Bay, ON, P7E 1E2
      • Monday to Friday, 8:30 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 623-5355
      • FAX: + 1 (807) 623-4191
      • WEBSITE: https://johnhoward.on.ca/thunderbay
      • EMAIL: info@jhstbay.ca
    • SERVICE:
      • Direct Accountability Program
        • Community-Based Sanctions program
        • Alternative to Prosecution
        • Individuals:
          • Aged (18+)
          • Charged with minor criminal offenses
          • Call for information
  • Fay-Peterson House
    • LOCATION
      • C.N. Station, Thunder Bay, ON P7B 6T7
    • CONTACT
      • TOLL FREE: +1 (800) 465-6971
      • 24 HOUR CRISIS LINE: (807) 345-0450
      • TEXT: (807) 700-5011
      • FAX: + 1 (807) 345-4550
      • EMAIL: faye@fayepeterson.org
      • WEBSITE: https://fayepeterson.org/
    • SERVICES:
      • 55+ Women’s Program
        • Counseling for Women Aged 55+
        • Individual and Group Counseling
        • Housing Assistance
        • Court and Legal Aid
      • Family Court Support Program
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N, Thunder Bay, ON P7A 4P7
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5840
      • FAX: + 1 (807) 344-8945
      • TOLL FREE: +1 (855) 345-5840
      • WEBSITE: https://tbifc.ca/
    • SERVICE:
      • Indigenous Bail Verification Supervision Program
        • Support to Indigenous persons applying for a Bail release
        • Counseling and Referral Services
      • Indigenous Courtworker Program
        • System Navigation
        • Court Support
      • The Gladue Services Program (Writer and Aftercare)
        • Gladue Report Requests
        • Gladue Aftercare Assistance
      • Victim Advocate Program
        • Restorative Justice Process Support
        • Advocacy Case Worker Assignments
  • CMHA Thunder Bay – Canadian Mental Health Association
    • LOCATION
      • 200 Van Norman Street, Thunder Bay , P7A 4B8, Ontario
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5564
      • FAX: + 1 (807) 345-4458
      • EMAIL: cmhatb@cmha-tb.on.ca
      • WEBSITE: https://thunderbay.cmha.ca/
    • SERVICE:
      • Court Diversion Program
      • Low + Medium Risk Offences
      • Individuals:
        • Ages 12+ with Evidence of Mental Health Diagnosis
        • CONTACT:
          • Court Diversion Worker (Adult) T: (807) 472-8679
          • Court Diversion Worker (Adult) T: (807) 632-9120
          • Court Diversion Worker (Youth) T: (807) 251-5003
LGBTQIA2s+
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N, Thunder Bay, ON P7A 4P7
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5840
      • FAX: + 1 (807) 344-8945
      • TOLL FREE: +1 (855) 345-5840
      • WEBSITE: https://tbifc.ca/
    • SERVICE:
      • Building Gender Diverse Communities
        • Two-Spirit & LGBTQ+ Mentorship Program
        • Resources, Programming and Support
        • Indigenous Youth, Children and Adults
  • Umbrella Medical Clinic
    • LOCATION
      • 63 Algoma St N, Suite 350 Thunder Bay, ON, P7A 4Z6
      • Monday to Friday, 9 am – 4 pm
    • CONTACT
      • LOCAL: (807) 698-7200
      • FAX: + 1 (844) 904-0914
      • WEBSITE: https://umbrellaclinic.com/
      • EMAIL: info@umbrellaclinic.com
    • SERVICE:
      • Sexual Health Clinic
        • Provision of Sexual Health Services
        • LGBTQ+ Friendly
        • Transgender Healthcare
        • Booked Appointments recommended
        • Walk-ins welcome
  • Thunder Bay District Health Unit
    • LOCATION
      • 999 Balmoral St Thunder Bay, ON, P7B 6E7
      • Monday and Tuesday, 11 am – 5:30 pm
      • Wednesday, 8:30 am – 11:30 am
      • Thursday, Noon – 5:30 pm
      • Friday, 8:30 am – 3:30 pm
    • CONTACT
      • LOCAL: (807) 625-5976
      • TOLL FREE: +1 (888) 294-6630
      • WEBSITE: https://www.tbdhu.com/health-topics/sex-sexuality
    • SERVICE:
      • Sexual Health Clinic
        • Provision of Sexual Health Services
        • LGBTQ+ Friendly
        • Transgender Healthcare
        • Anonymous HIV testing
        • Booked Appointment
        • Call to make appointment, No Referrals needed
  • Norwest Community Health Centre
    • LOCATION
      • 525 Simpson St Thunder Bay, ON, P7C 3J6
      • Monday to Friday, 8:30 am – 4:30 pm
    • CONTACT
      • LOCAL: (807) 343-5078
      • WEBSITE: https://www.facebook.com/groups/other10percent/
      • EMAIL: other10percent@childrenscentre.ca
    • SERVICE:
      • The Other Ten Percent Program
        • Drop-In Support Group
        • LGBTQ+ and Questioning Youth
        • Individuals:
          • Aged 12 – 25 years
          • Drop-in hours only
          • SUPPORT GROUP: Every Second Thursday, 5 pm – 7 pm
  • Thunder Pride
    • LOCATION
      • Box 29006 McIntyre Centre, Thunder Bay, ON P7B 5K0
      • Monday – Friday: 10 AM – 8PM
      • Saturday: 10 AM – 8 PM
      • Sunday: closed
    • CONTACT
      • WEBSITE: https://www.thunderpride.ca/
      • EMAIL: hello@thunderpride.ca
  • Rainbow Collective of Thunder Bay
    • LOCATION
      • 264 Bay St, Thunder Bay, ON P7B 1R5
      • Monday to Sunday
      • 9 a.m. to 11 p.m
    • CONTACT
      • LOCAL: (807) 345-6272
      • WEBSITE: https://www.rainbowcollectiveofthunderbay.com/
Youth Services
  • Fay-Peterson House
    • LOCATION
      • C.N. Station, Thunder Bay, ON P7B 6T7
    • CONTACT
      • TOLL FREE: +1 (800) 465-6971
      • 24 HOUR CRISIS LINE: (807) 345-0450
      • TEXT: (807) 700-5011
      • FAX: + 1 (807) 345-4550
      • EMAIL: faye@fayepeterson.org
      • WEBSITE: https://fayepeterson.org/
    • SERVICES:
      • Early Childhood Education (Child & Youth) Program
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N, Thunder Bay, ON P7A 4P7
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5840
      • FAX: + 1 (807) 344-8945
      • TOLL FREE: +1 (855) 345-5840
      • WEBSITE: https://tbifc.ca/
    • SERVICE:
      • Indigenous Youth Transitional Housing Project
        • Aboriginal Youth (ages 18 29)
        • System Navigation Support
        • Transportation Assistance
        • Housing Support (housing application assistance, rent supplements)
      • Youth Justice Committee Program
        • Indigenous Youth (ages 12 17)
        • First-Time Offences
        • Alternative to Formal Court Order Proceedings
        • Caseworker Support
      • Indigenous Community Council Program
        • Diversion Program
        • Indigenous Youth (ages 12 17 years)
      • Enhanced Youth Outreach Workers
        • High-Risk Indigenous Youth (ages 12 – 21)
        • Culturally – Informed Counseling Services
  • Multicultural Association of Northwestern Ontario
    • LOCATION
      • 511 Victoria Ave E Thunder Bay, ON, P7C 1A8
      • Monday to Friday, 10 am – 5 pm
    • CONTACT
      • LOCAL: (807) 622-4666
      • FAX: +1 (807) 622-7271
      • TOLL FREE: +1 (800) 692-7692
      • WEBSITE: https://www.rmyc.info/
      • EMAIL: rmycyouth@gmail.com
    • SERVICE:
      • Multicultural Youth Council
        • Youth Network
        • Recreation, Education, and Social Programs
        • After-School Program
        • Drop-in Multicultural Youth Centre
        • Revolution Girls Style Program
        • Band of Brothers Program
        • Study Groups
        • Youth Leadership Development Training Program
        • Individuals:
          • Children and Youth (ages 7 – 25)
          • Varies between programs
          • Call or access website for more detail
  • Fort William First Nation
    • LOCATION
      • 107 Mission Rd Fort William First Nation, ON, P7J 1K7
      • Monday to Friday, 9 am – 4 pm
    • CONTACT
      • LOCAL: (807) 623-9543
      • FAX: +1 (807) 623-5190
      • YOUTH CENTRE: (807) 623-5190
      • WEBSITE: https://fwfn.com/
      • EMAIL: reception@fwfn.com
    • SERVICE:
      • Youth Program
        • Youth Network
        • Recreation, Education, and Social Programs
        • Drop-In Centre
        • Individuals:
        • Fort William First Nation members
        • Ages 13 – 18
  • Underground Gym and Youth Centre
    • LOCATION
      • 414 Victoria Ave E Thunder Bay, ON, P7C 1A5
      • Monday to Friday, 5 am – 8 pm
    • CONTACT
      • LOCAL: (807) 630-5549
      • WEBSITE: https://undergroundgym.ca/
      • EMAIL: undergroundgym@tbaytel.net
    • SERVICE:
      • Youth Centre
        • Center for Underprivileged Children / Youth at Risk
        • Recreation, Education and Social Programs
        • Individuals:
        • Children and Youth (ages 4 – 17)
        • East End / Simpson Street Area, primarily
        • Lack of access to other programs / opportunities
        • Call or visit to apply
  • New Hope Fellowship – Native Ministries
    • LOCATION
      • 1014 Victoria Ave E Thunder Bay, ON, P7C 1B6
      • Friday and Saturday, 7 pm – 11 pm
    • CONTACT
      • LOCAL: (807) 623-4673
      • WEBSITE: https://nhyc.ca/
      • EMAIL: newhope.youthcentre@gmail.com
    • SERVICE:
      • Youth Services
        • Drop-in Centre
        • Recreation, Education and Social Programs
        • Individuals:
          • First Nations Youth (ages 14 – 24)
Indigenous-Forward Services
  • Thunder Bay Indigenous Friendship Centre
    • LOCATION
      • 401 Cumberland St N, Thunder Bay, ON P7A 4P7
      • Monday to Friday
      • 9 a.m. to 5 p.m
    • CONTACT
      • LOCAL: (807) 345-5840
      • FAX: + 1 (807) 344-8945
      • TOLL FREE: +1 (855) 345-5840
      • WEBSITE: https://tbifc.ca/
    • SERVICE:
      • Aboriginal Alcohol / Drug Worker Program
        • See: ALCOHOL + HARM REDUCTION
      • Indigenous Youth Transitional Housing Project
        • see: YOUTH SERVICES
  • Nokiiwin Tribal Council
    • LOCATION
      • 384 Fort William Rd,Thunder Bay, ON, P7B 6C6
      • Monday to Friday
      • 9 a.m. to 4:30 p.m
    • CONTACT
      • LOCAL: (807) 474-4230
      • FAX: + 1 (807) 474-4238
      • WEBSITE: https://nokiiwin.com/
    • SERVICE:
      • Community Legal Worker Program
        • Court Support
        • Legal Aid Applications
        • Legal Information Requests
      • Victim Services Program
        • Restorative Justice Program
        • Support and advocacy for victims / survivors and families
        • Victim Quick Response Program+
        • Individuals:
          • Members of a represented Nokiiwin Community
          • Referral required, including self, family, and other services
      • Fetal Alcohol Spectrum Disorder (FASD) Support
        • Assessment and Diagnosis
        • Support Programs
        • Assistance with Ontario Disability and Ontario Works Applications
        • System Navigation
      • Restorative Justice Pre-Charge Diversion Program
        • Individuals:
          • Willing to accept responsibility for charge
          • Phone or Email to begin registration
          • Referral required
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