What type of service are you looking for?
Select one of the service types below to be brought to a list of accessible programs in your area.
Shelter / Housing
- Elizabeth Fry Society
- LOCATION
- Victoriaville Mall
- 705 Victoria Ave E, Thunder Bay, ON P7C 5X9
- Monday to Friday
- 9 a.m. to 4 p.m
- CONTACT
- LOCAL: (807) 623-1319
- TOLL FREE: + 1 (888) 885-4072
- EMAIL: info@efsnwo.com
- WEBSITE: https://www.elizabethfrynwo.org/
- SERVICES:
- Transitional Housing/Emergency Beds
- Capacity of 13
- Women and Gender Diverse Individuals
- Transitional Housing/Emergency Beds
- LOCATION
- Shelter House
- LOCATION
- 420 George St, Thunder Bay, ON P7E 5Y8
- CONTACT
- LOCAL: (807) 623-8182
- FAX: + 1 (807) 622-6328
- EMAIL: info@shelterhouse.on.ca
- WEBSITE: https://www.shelterhouse.on.ca/
- SERVICES:
- Shelter Program
- 24 hour, 7 day service
- Capacity of 24
- Segregated dorms between men, woman and youth (ages 16 to 25)
- Individuals under the influence are welcome
- Housing Support
- Clothing Access
- Shelter Program
- LOCATION
- Fay-Peterson House
- LOCATION
- C.N. Station, Thunder Bay, ON P7B 6T7
- CONTACT
- TOLL FREE: +1 (800) 465-6971
- 24 HOUR CRISIS LINE: (807) 345-0450
- TEXT: (807) 700-5011
- FAX: + 1 (807) 345-4550
- EMAIL: faye@fayepeterson.org
- WEBSITE: https://fayepeterson.org/
- SERVICES:
- Shelter Program
- 24 hour, 7 day service
- Capacity of 24
- Women and Children
- Shelter Program
- LOCATION
- Urban Abbey
- LOCATION
- 308 Red River Road, Thunder Bay, P7B 1B1
- Monday to Sunday
- 9 p.m to 8 a.m
- CONTACT
- LOCAL: (807) 768-8923
- EMAIL: tbayabbey@gmail.com
- WEBSITE: http://www.urbanabbey.ca/
- SERVICES:
- Overnight Emergency Shelter
- Intake begins at 9 pm, no application progress
- Capacity of 10
- Women and Children
- Overnight Emergency Shelter
- LOCATION
- GracePlace
- LOCATION
- 235 Simpson St, Thunder Bay, ON, P7C 3H6
- Monday to Sunday
- 9 p.m to 8 a.m
- CONTACT
- LOCAL: (807) 473-3538
- EMAIL: graceplacetbay@gmail.com
- WEBSITE: https://www.graceplacethunderbay.com/
- SERVICES:
- Out of the Cold – Emergency Shelter Program
- Men, Women and unidentified? Individuals (18+)
- No Application Process
- Intake begins at 9 pm
- Out of the Cold – Emergency Shelter Program
- LOCATION
- Beendigen
- LOCATION
- 125 Syndicate Ave S, Unit 5 Thunder Bay, ON, P7E 6H8
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 700-7470
- TOLL FREE CRISIS: +1 (888) 200-9997
- WEBSITE: https://www.beendigen.com/
- EMAIL: info@beendigen.com
- SERVICE:
- Transitional Housing and Support Program
- Secure Housing
- Safety Planning and Aftercare Services
- Transportation Assistance
- Community Support Referrals
- Individuals:
- Indigenous Women and Children
- Leaving an abusive situation, making a transition into abuse-free life
- Call for application
- Anishinabe WomenÔÇÖs Crisis Home
- Emergency Shelter for Women / Children
- Up to 6 week stay
- Crisis / Supportive Counseling
- Safety Planning
- Individuals:
- Women and children fleeing an abusive situation
- Call crisis hotline to apply
- Transitional Housing and Support Program
- LOCATION
Addiction & Harm Reduction
- Beendigen
- LOCATION
- 125 Syndicate Ave S, Unit 5 Thunder Bay, ON, P7E 6H8
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 700-7470 , extension 1400
- WEBSITE: https://www.beendigen.com/
- EMAIL: info@beendigen.com
- SERVICE:
- National Native Alcohol and Drug Abuse Program
- Education and Support
- Counseling
- Assessments and Aftercare
- Education, Referrals, and Harm Reduction
- Individuals:
- Indigenous Women (aged +16)
- Struggling with addictions issues
- Call for application
- National Native Alcohol and Drug Abuse Program
- LOCATION
- Lucero Health Centre
- LOCATION
- 401 Donald St E Thunder Bay, ON, P7E 5V1
- Monday to Friday, 8 a.m. to 4 p.m
- Saturday to Sunday, 9 am – Noon
- CONTACT
- LOCAL: (807) 625-5400
- FAX+ +1 (807) 625-6520
- EMAIL: thunderbaysouth@luceromed.com
- LOCATION
- SERVICE:
- Methadone / Suboxone Maintenance
- Intensive Outpatient model, 12 – 24 month program
- Individual / Group Therapy
- Daily Methadone / Suboxone Dosing
- Healthcare services for related illnesses
- Aftercare Program
- Individuals:
- Individuals (aged 16+)
- Facing an opiate addiction
- Referrals from any source
- New patients must complete intake process prior to becoming registered at the clinic
- Methadone / Suboxone Maintenance
- St. JosephÔÇÖs Care Group
- LOCATION
- 301 Lillie St N Thunder Bay, ON, P7C 0A6
- Monday to Friday, 8:30 a.m. to 4:30 p.m
- Residence – Monday to Sunday, 24 hours
- CONTACT
- LOCAL: (807) 684-5100
- TOLL FREE: +1 (866) 346-0463
- FAX: +1 (807) 622-1779
- WEBSITE: https://www.sjcg.net/
- EMAIL: sjcg@tbh.net
- SERVICE:
- Northwestern Ontario Concurrent Disorders Program
- Community-Based Case Management
- Counseling, individual and group
- Education and Recreation
- Individuals:
- Aged +16
- Dependant on one or more substances
- AND Suffering from mental illness
- Referral from family physician or other healthcare provider
- Mental Health Case Management Intake Form required
- Youth Addictions
- Residential Treatment Program
- Five-Week intense substance abuse treatment program
- Harm reduction approach
- Individual and Group Counseling
- Education, Advocacy, Support
- Coordinated services with Thunder Bay Integrated Youth Programs (UTURN)
- Individuals:
- Residential Program – Aged 16 – 21
- Outpatient Program – Aged 13-21
- Priority given to Thunder Bay residents
- Referrals accepted from medial community, social service, parents or self
- Individuals under 16 must have signed consent form from parent or guardian
- Call to make appointment
- Northwestern Ontario Concurrent Disorders Program
- LOCATION
- Oak Medical Arts
- LOCATION
- 620 Arthur St W Thunder Bay, ON, P7E 5R8
- Monday to Friday, 9 am – 6 pm
- Saturday, 10 am – 2 pm
- CONTACT
- LOCAL: (807) 577-8700
- FAX: +1 (807) 577-8585
- WEBSITE: https://www.oakmedicalarts.com/addictionmedicine
- SERVICE:
- Methadone / Suboxone Maintenance
- Naloxone kits
- Counseling and Therapy
- Individuals:
- Struggling with an opiate addiction
- Ontario Health Insurance Plan (OHIP) card required
- Methadone / Suboxone Maintenance
- LOCATION
- Shelter House
- LOCATION
- 420 George St, Thunder Bay, ON P7E 5Y8
- Monday to Friday
- 9 a.m. to 4 p.m
- CONTACT
- LOCAL: (807) 623-8182
- FAX: + 1 (807) 622-6328
- EMAIL: info@shelterhouse.on.ca
- WEBSITE: https://www.shelterhouse.on.ca/
- SERVICE:
- Kwae Kii Win program
- Managed Alcohol Program (MAP)
- Harm Reduction – Alcohol
- LOCATION
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N, Thunder Bay, ON P7A 4P7
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5840
- FAX: + 1 (807) 344-8945
- TOLL FREE: +1 (855) 345-5840
- WEBSITE: https://tbifc.ca/
- EMAIL: info@tbifc.ca
- SERVICE:
- Aboriginal Alcohol / Drug Worker Program
- Treatment and Aftercare Program
- Substance Abuse Assessments
- Individual Counseling
- Referrals to substance abuse treatment centers, one-on-one counseling, and other services
- Individuals:
- Urban Aboriginal peoples facing substance abuse issues
- Call for application
- LOCATION
- Adult and Teen Challenge of Central Canada
- LOCATION
- 107 Johnson Ave, Top Floor Thunder Bay, ON, P7B 2V9
- Monday to Sunday, 24 hours
- CONTACT
- LOCAL: (807) 472-6909
- FAX: + 1 (800) 322-9230
- WEBSITE: https://teenchallenge.tc/
- EMAIL: jennifer@teenchallenge.tc
- SERVICE:
- WomenÔÇÖs Residential Drug and Alcohol Rehabilitation
- Residential Drug and alcohol rehabilitation program
- Faith – Based
- 12 – 18 month program
- Individuals:
- Women (aged 18+)
- Not required to be of a Christian denomination, but willing to welcome a faith-based approach to life and addiction
- Apply online or in person
- LOCATION
- Thunder Bay Counseling
- LOCATION
- 544 Winnipeg Ave Thunder Bay, ON, P7B 3S7
- Monday to Friday, 8:30 am – 4:30 pm
- CONTACT
- LOCAL: (807) 684-1880
- TOLL FREE: +1 (888) 204-2221
- FAX: + 1 (807) 344-3782
- WEBSITE: https://www.tbaycounselling.com/
- EMAIL: community@tbaycounselling.com
- SERVICE:
- Alcohol or Other Drugs Programs
- Intervention, Support and Counseling
- Treatment Planning and Referrals
- Case-Management when Needed
- Relapse Prevention
- Individuals:
- Individuals aged (12+)
- Living with substance abuse / mental health issues
- Self referrals accepted
- Call to apply
- LOCATION
- Dilico Anishinabek Family Care
- LOCATION
- 200 Anemki Pl Fort William First Nation, ON, P7J 1L6
- Monday and Friday, 9:30 am – 11:30 am
- CONTACT
- LOCAL: (807) 626-8478
- WEBSITE: https://www.dilico.com/
- SERVICE:
- Rapid Access Addictions Medicine Clinic
- Counseling, Addiction Medication
- Connections and Referrals to Community Treatment Programs
- Acute Withdrawal Management
- Outpatient Tapering Services
- Individuals:
- Aged (16+)
- Experiencing substance abuse issues
- Self-referral or Referrals through a healthcare provider
- LOCATION
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N, Thunder Bay, ON P7A 4P7
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5840
- FAX: + 1 (807) 344-8945
- TOLL FREE: +1 (855) 345-5840
- WEBSITE: https://tbifc.ca/
- EMAIL: info@tbifc.ca
- SERVICE:
- Aboriginal Alcohol / Drug Worker Program
- Aboriginal individuals
- Treatment and counseling referrals
- Substance abuse assessments
- Harm Reduction – Drug and Alcohol
- Aboriginal Alcohol / Drug Worker Program
- LOCATION
Mental Health Services
- St. JosephÔÇÖs Care Group
- LOCATION
- 301 Lillie St N Thunder Bay, ON, P7C 0A6
- Monday to Friday, 8:30 a.m. to 4:30 p.m
- Residence – Monday to Sunday, 24 hours
- CONTACT
- LOCAL: (807) 684-5100
- TOLL FREE: +1 (866) 346-0463
- FAX: +1 (807) 622-1779
- WEBSITE: https://www.sjcg.net/
- EMAIL: sjcg@tbh.net
- SERVICE:
- Outreach to Recovery Program
- Case Management Program
- Treatment Planning and Support
- Community Service Integration
- 24/7, 365 days a year support
- Individuals:
- Aged (18+)
- Dealing with a serial mental illness
- Dealing with a substance abuse problem
- Referral by a family doctor or nurse practitioner only
- Mental Health Outpatient Programs
- Individualized care programs from a range of clinical discipline
- Community Integration, and recovery
- Individuals:
- Aged (16+)
- Living in Northwestern Ontario
- Living with Mental health issues
- Referrals accepted from family, community agencies, and other healthcare providers
- Doctor or Nurse Practitioner must be aware of and in agreement with the referral
- Outreach to Recovery Program
- LOCATION
- Canadian Mental Health Association – Thunder Bay
- LOCATION
- 200 Van Norman St Thunder Bay, ON, P7A 4B8
- Monday to Friday, 8:30 a.m. to 4:30 pm
- CONTACT
- LOCAL: (807) 345-5564
- FAX: +1 (807) 345-4458
- WEBSITE: https://thunderbay.cmha.ca/
- EMAIL: sjcg@tbh.net
- SERVICE:
- Case Management Services
- Court Diversion
- Court Rent Supplement
- Personal / Professional Support
- Case Management Services
- LOCATION
- Alpha Court Community Mental Health and Addiction Services
- LOCATION
- 221 Wilson St Thunder Bay, ON, P7B 1M7
- Monday to Friday, 8:30 a.m. to 4:30 pm
- CONTACT
- LOCAL: (807) 683-8200
- FAX: +1 (807) 683-8225
- WEBSITE: http://www.alphacourt.ca/
- EMAIL: info@alphacourt.ca
- SERVICE:
- Rapid Response System Navigation
- Short-Term, Immediately Support
- Up to 6 Month Program
- Advocacy, Housing Assistance
- System Navigation
- Short-Term Case Management
- Duration and Referals
- Individuals:
- Aged (+16)
- Requiring immediate short-term support due to mental health / substance use crisis
- Call for information OR sign up on website
- Youth in Transition
- Case Management
- Education, Promoting Skill Development
- Individuals:
- Youth (aged 16 – 24)
- Diagnosed with a mental illness, or be experiencing symptoms of a mental illness
- Self-Referral or Referral by family member / agency worker
- Apply online
- Rapid Response System Navigation
- LOCATION
- CMHA Thunder Bay – Canadian Mental Health Association
- LOCATION
- 200 Van Norman Street, Thunder Bay , P7A 4B8, Ontario
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5564
- FAX: + 1 (807) 345-4458
- EMAIL: cmhatb@cmha-tb.on.ca
- WEBSITE: https://thunderbay.cmha.ca/
- SERVICE:
- New Foundations Program
- Structured day program
- Individuals (16+)
- Employment, Education, Housing Support, Case management
- Crisis Response Line
- LOCAL: (807) 346-8282
- TOLL FREE: +1 (866) 888-8988
- TEXTING: (807) 346-8282
- 24 hour Service
- New Foundations Program
- LOCATION
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N, Thunder Bay, ON P7A 4P7
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5840
- FAX: + 1 (807) 344-8945
- TOLL FREE: +1 (855) 345-5840
- WEBSITE: https://tbifc.ca/
- SERVICE:
- Mental Health Peer Coordinator Program
- Mentorship Program
- Mental Health Peer Coordinator Program
- LOCATION
Food Services
- Thunder Bay Food Bank
- LOCATION
- 129 Miles St E Thunder Bay, ON, P7C 1J5
- Every 2nd Friday, 9 am – 11 am
- CONTACT
- LOCAL: (807) 626-9231
- EMAIL: TBayfoodbank@gmail.com
- SERVICE:
- Food Bank
- Food Hampers
- Drop-in Centre
- Individuals:
- Must be registered through 2-1-1
- Access the bank once every 2 weeks
- ID and proof of address required per visit
- Food Bank
- LOCATION
- Current River Churches Food Cupboard
- LOCATION
- 361 Hodder Ave, Unit C Thunder Bay, ON, P7A 1T6
- Every second Saturday
- March – October : 8:30 am – 11:30 am
- November – February : 9 am – Noon
- CONTACT
- LOCAL: (807) 344-3391
- EMAIL: jrgaw@tbaytel.net
- SERVICE:
- Food Bank
- Non-Perishable Foods
- Perishable Foods (when available)
- Drop-in Centre
- Individuals:
- Must be registered through 2-1-1
- Access the bank once every 2 weeks
- ID and proof of address required per visit
- Food Bank
- LOCATION
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N Thunder Bay, ON, P7A 4P7
- Third Tuesday of each month
- 10 am – 4:30 pm
- CONTACT
- LOCAL: (807) 345-5840
- WEBSITE: https://tbifc.ca/
- EMAIL: info@tbifc.ca
- SERVICE:
- Food Bank
- Non-Perishable Foods
- Perishable Foods (when available)
- Drop-in Centre
- Individuals:
- Visit by appointment-only
- ID with name, proof of address and income required
- Food Bank
- LOCATION
- Our Kids Count of Thunder Bay
- LOCATION
- 288 Windsor St, Unit 16 Thunder Bay, ON, P7B 1V8
- Thursday, 2 pm – 4 pm
- CONTACT
- LOCAL: (807) 333-0148
- WEBSITE: https://www.ourkidscount.ca/
- EMAIL: info@ourkidscount.ca
- SERVICE:
- Community Kitchen Program
- Community kitchen space
- Provision of take-home meals
- Meal planning and education
- Emergency Food Cupboard
- Non-Perishable Foods
- Perishable Foods (when available)
- Supplies for 2 days
- Drop-in Centre
- Individuals:
- Families with young children
- Access once per month
- ID required at registration
- Call to register
- Community Kitchen Program
- Northwestern Ontario Women’s Centre
- LOCATION
- 73 Cumberland St N suite #101, Thunder Bay, ON P7A 4L8
- Monday to Thursday
- 9:30 – 5:00 pm
- CONTACT
- LOCAL: (807) 345-7802
- FAX: + 1 (807) 345-9216
- EMAIL: ed@nwowc.org
- WEBSITE: https://nwowomenscentre.org/
- SERVICES:
- Legal clinics and public information sessions
- Craftivism
- Feminist craft program
- Drop-in events
- Thunder Bay Good Food Box
- Fruit and Vegetable distribution program
- Delivery service
- No proof of income required
- Apply through either:
- https://goodfoodboxtb.org/
- call (807) 345-7819
- email GFB@nwowc.org
- LOCATION
- The Salvation Army
- LOCATION
- 545 Cumberland St N Thunder Bay, ON, P7A 4S2
- Every second Thursday, 10 am – 3 pm
- CONTACT
- LOCAL: (807) 345-7319
- EMAIL: Cathy_Oleschuk@can.salvationarmy.org
- SERVICE:
- Food Bank
- Non-Perishable Foods
- Perishable Foods (when available)
- Drop-in Centre
- Individuals:
- Must be registered through 2-1-1
- ID and proof of address required per visit
- Food Bank
- LOCATION
- Elevate NWO
- LOCATION
- 106 Cumberland St N, Suite 102 Thunder Bay, ON, P7A 4M2
- Every Wednesday
- CONTACT
- LOCAL: (807) 345-1516
- WEBSITE: https://elevatenwo.org/
- EMAIL: info@elevatenwo.org
- SERVICE:
- Food Bank
- Non-Perishable Foods
- Perishable Foods (when available)
- Drop-in Centre
- Individuals:
- Access the bank once per week
- Individuals who have been active with Elevate NWO within the last 6 months
- Intake process / registration required
- Food Bank
- LOCATION
- The Losier Centre
- LOCATION
- 920 Sprague St Thunder Bay, ON, P7E 1V7
- Every other Thursday
- 10 am – 11 am
- CONTACT
- LOCAL: (807) 622-7686
- WEBSITE: https://www.tbayfmc.ca/
- EMAIL: info@tbayfmc.ca
- SERVICE:
- Food Bank
- Emergency Food Hampers
- Drop-in Centre
- Individuals:
- Call during operating hours to determine availability
- Masks and social distancing required
- Food Bank
- LOCATION
- Lakehead University Student Union
- LOCATION
- 2014 B Thunder Bay, ON, P7B 5E1
- Monday to Friday, 11:30 am – 4 pm
- CONTACT
- LOCAL: (807) 343-8010 extension 8850
- WEBSITE: https://www.lusu.ca/food
- EMAIL: frc@lusu.ca
- SERVICE:
- LUSU Food Resource Centre / The Pantry
- Emergency Food Support
- Non-Perishable Foods
- Fresh Food options (when available)
- Education, Advocacy and Outreach
- Individuals:
- All current Lakehead University students (full or part time)
- One hamper of food per month
- Two hampers if student has registered dependents
- Contact via email
- LUSU Food Resource Centre / The Pantry
- LOCATION
- Confederation College
- LOCATION
- 1450 Nakina Dr Thunder Bay, ON, P7B 0E5
- Monday to Friday, 8:30 am – 4:30 pm
- CONTACT
- LOCAL: (807) 475-6237
- FAX: +1 (807) 473-5160
- WEBSITE: https://www.confederationcollege.ca/student-life/succi-services/emergency-food-bank
- EMAIL: succi@confederationcollege.ca
- SERVICE:
- Food Bank
- Emergency Food Support
- Non-Perishable Foods
- Referrals to other services
- Individuals:
- All current Confederation College students (full or part time)
- Access once per semester
- Current student card needed
- No appointment needed, access the following locations during operating hours:
- Shuniah: SUCCI, Student Success Centre, Apiwin Lounge
- McIntyre: McIntyre Building Office
- ACE: ACE OfficeÔÇï
- Food Bank
- LOCATION
- Redwood Park Church
- LOCATION
- 2609 Redwood Ave E, Thunder Bay, ON, P7C 1Y9
- Every second Thursday, 11:30 am – 2:30 pm
- CONTACT
- LOCAL: (807) 577-3463
- WEBSITE: http://www.redwoodpark.ca/
- EMAIL: foodbank@redwoodpark.ca
- SERVICE:
- Food Bank
- Non-Perishable Foods
- Perishable Foods (when available)
- Drop-in Centre
- Individuals:
- Must be registered through 2-1-1
- Access once every 2 weeks
- ID and proof of address required per visit
- Non-Perishable Foods
- Food Bank
- LOCATION
- Society of Saint Vincent De Paul
- LOCATION
- 1019 Brown St Thunder Bay, ON, P7E 2L7
- Every second Friday , 9 am – 10:30 am
- CONTACT
- LOCAL: (807) 629-7404
- EMAIL: jrwenzell@tbaytel.net
- SERVICE:
- Food Bank
- Non-Perishable Foods
- Perishable Foods (when available)
- Drop-in Centre
- Individuals:
- Must be registered through 2-1-1
- Access once every 2 weeks
- ID and proof of address required per visit
- Food Bank
- Norwest Community Health Centre
- LOCATION
- 525 Simpson St Thunder Bay, ON, P7C 3J6
- Monday to Friday, 8:30 am – 4:30 pm
- CONTACT
- LOCAL: (807) 622-8235
- TOLL FREE: +1 (866) 357-5454)
- FAX: +1 (807) 622-3548
- WEBSITE: https://www.norwestchc.org/
- SERVICE:
- Community Kitchen Program
- Community kitchen space
- Provision of take-home meals
- Meal planning and education
- Community Kitchen Program
- LOCATION
- Shelter House
- LOCATION
- 420 George St, Thunder Bay, ON P7E 5Y8
- Monday to Friday
- 9 a.m. to 4 p.m
- CONTACT
- LOCAL: (807) 623-8182
- FAX: + 1 (807) 622-6328
- EMAIL: info@shelterhouse.on.ca
- WEBSITE: https://www.shelterhouse.on.ca/
- SERVICES:
- Community Kitchen
- Three meals a day + 24-hour access to food at the door
- Capacity of 150 per sitting
- 1:30 pm ÔÇô 2:30 pm – Sitting 1
- 7:00 pm ÔÇô 8:00 pm – Sitting 2
- Community Kitchen
- LOCATION
Income Assistance Programs
- District of Thunder Bay Social Services Administration Board
- LOCATION
- 231 May St S Thunder Bay, ON, P7E 1B5
- Monday to Friday, 8:30 am – 4:30 pm
- CONTACT
- LOCAL: (807) 766-2111
- TOLL FREE: +1 (877) 281-2958
- FAX: +1 (807) 6345-7921
- WEBSITE: https://www.tbdssab.ca/
- EMAIL: intake@tbdssab.ca
- SERVICE:
- Housing Security Fund
- Financial assistance
- Rental costs
- Utility connection charges / deposits
- Moving expenses
- Rental Arrears
- Utility or Fuel Arrears
- Tax Arrears
- Individuals:
- Homeless
- Facing homeless
- Looking to obtain or maintain housing
- Not living on a First Nations reserve
- Call or pick up application at 231 May St S
- Financial assistance
- Ontario Works Program
- Short-term financial assistance
- Extended health benefits
- Support, Assistance and Education
- Referrals to social programs and support services
- Individuals:
- 16 years or older
- Resident of Ontario
- In immediate financial need
- Willing to sign a participation agreement
- Apply online or by calling / emailing the office
- Housing Security Fund
- LOCATION
- Lakehead Social Planning Council
- LOCATION
- 125 Syndicate Ave S, Suite 38 Thunder Bay, ON, P7E 6H8
- Monday to Friday, 8:30 am – 4:30 pm
- CONTACT
- LOCAL: (807) 624-1720
- TOLL FREE: +1 (877) 586-5638
- FAX: +1 (807) 625-9427
- WEBSITE: https://www.lspc.ca/phones-for-families/
- EMAIL: emodin@lspc.ca
- SERVICE:
- Phones for Families Program
- Provision of free home telephone service
- Individuals:
- Low Income Parents / Guardians
- Without continued telephone service
- Have at least one child registered and attending at a school in the Lakehead District School Board, or the Thunder Bay Catholic District School Board
- Without an emergency contact telephone number on file with the school board
- Application through the school board
- Proof of income, rent / Mortgage, and identification required for all household members
- LEAP Emergency Financial Assistance – Synergy North
- Financial Assistance
- Up to $500 dollars towards arrears, or $600 for electrically heated residences paid directly to the utility company
- Individuals:
- In arrears with Synergy North / Thunder Bay Hydro
- Low Income
- Existing customer of the utility program
- Call to begin the application process
- Affordable Access for Recreation & Culture
- $350.00 credit for City of Thunder Bay recreation and culture programs
- Individuals:
- Aged 18+
- Apply through Lakehead Social Planning Council (LSPC)
- Affordable Bus Pass (ABP) program
- Individuals:
- Aged 25-59
- Apply through Lakehead Social Planning Council (LSPC)
- Individuals:
- Income Tax Clinic
- Volunteer income tax clinic
- Proof of ID is required (must be government issued and contain a photo)
- Phones for Families Program
- LOCATION
- Service Canada – Thunder Bay District
- LOCATION
- 975 Alloy Dr Thunder Bay, ON, P7B 6N5
- Monday to Friday, 8:30 am – 4:00 pm
- CONTACT
- LOCAL: +1 (800) 531-7555
- TOLL FREE: +1 (800) 206-7218
- TTY: +1 (800) 529-3743
- WEBSITE: https://www.canada.ca/en/employment-social-development/corporate/contact.html
- SERVICE:
- Employment Insurance Program
- Temporary financial assistance
- Individuals:
- Unemployed Canadians who lost their job through no fault of their own
- Temporary financial assistance for individuals who are sick, pregnant, caring for a newborn or adopted child, or caring for a family member who is ill with significant risk of death.
- Apply online at Service Canada
- Employment Insurance Program
- Matawa First Nations Management
- LOCATION
- 523 Algoma St N Thunder Bay, ON, P7A 5C2
- Monday to Friday, 8:30 am – 4:30 pm
- CONTACT
- LOCAL: (807) 768-4470
- TOLL FREE: +1 (807) 768-4471
- WEBSITE: http://www.kkets.ca/
- EMAIL: KKETS-Reception@matawa.on.ca
- SERVICE:
- Kiikenomaga Kikenjigewen Employment and Training Services
- Employment and Training services
- Adult highschool education
- Apprenticeship trades training
- Income support during training programs
- Counseling, individual, and employment
- Individuals:
- First Nations individuals
- Apply through website, or office
- Kiikenomaga Kikenjigewen Employment and Training Services
- LOCATION
Legal Services
- Canadian Mental Health Association – Thunder Bay
- LOCATION
- 200 Van Norman St Thunder Bay, ON, P7A 4B8
- Monday to Friday, 8:30 a.m. to 4:30 pm
- CONTACT
- LOCAL: (807) 345-5564
- FAX: +1 (807) 345-4458
- WEBSITE: https://thunderbay.cmha.ca/
- EMAIL: sjcg@tbh.net
- SERVICE:
- Court Diversion Service
- Individuals:
- Aged (+12)
- Low-to-Medium Criminal Offense
- Mental health needs can met through community-based services
- Individuals:
- Case Management Services
- Court Diversion
- Court Rent Supplement
- Personal / Professional Support
- Court Diversion Service
- LOCATION
- Nishnawbe Aski Legal Services Corporation
- LOCATION
- 1805 Arthur St E #100, Thunder Bay, P7E 2R6, Ontario
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 622-1413
- TOLL FREE: +1-800-465-5581
- EMAIL: legalaid@nanlegal.on.ca
- WEBSITE: https://nanlegal.on.ca/
- SERVICE:
- Precharge Restorative Justice Program
- Court Diversion Program
- High-Risk Youth (ages 10 – 18), partnered with MCCSS
- Low + Medium Risk Offences
- Assistance prior to entering court system
- Precharge Restorative Justice Program
- LOCATION
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N, Thunder Bay, ON P7A 4P7
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5840
- FAX: + 1 (807) 344-8945
- TOLL FREE: +1 (855) 345-5840
- WEBSITE: https://tbifc.ca/
- EMAIL: info@tbifc.ca
- SERVICE:
- Youth Justice Committee
- Alternative Justice Program
- Voluntary Pe / Post Charge Diversion
- Focus on offender accountability, and healing
- Individuals:
- Youth (aged 12 – 17
- Committed a minor offense
- First-time offense only
- Referrals through Crown Attorney, Thunder Bay Police or Indigenous Courtworkers
- Indigenous Community Council Program
- Alternative Justice program
- Allows offenders to take responsibility and steps to rectify their offense
- Individuals:
- Indigenous Youth (12 – 17)
- Adults
- Reside in Thunder Bay
- Committed minor offenses (fraud, theft, mischief and causing a disturbance)
- Apply through Native Criminal, Family or Combined Courtworkers Program
- Referrals can be made through Friendship Centre staff or members of the judiciary
- Youth Justice Committee
- LOCATION
- ChildrenÔÇÖs Centre
- LOCATION
- 283 Lisgar St Thunder Bay, ON, P7B 6G6
- Monday and Friday, 8:30 am – 4:30 pm
- Tuesday, Wednesday, Thursday, 8 am – 6 pm
- CONTACT
- LOCAL: (807) 343-5000
- FAX: + 1 (807) 345-0444
- WEBSITE: http://www.childrenscentre.ca/en
- SERVICE:
- Youth Justice Programs
- Section 34 Assessments
- Mental health assessments ordered by the court
- Assists the court in determining intervention
- Mental Health Consultations Services
- Youth involved with Creighton Youth Services, Kairos and / or Probation
- Appropriate intervention plans for Youth
- Sexual Health and Relapse Prevention Program (SHARP)
- Intensive treatment program
- Youth charged and convicted of a sexual offense
- Individuals:
- Youth (aged 12 – 18)
- Committed an offense under the Youth Criminal Justice Act
- Services can only be accessed through Youth Justice Service Providers or through a direct referral from the court
- Youth Justice Programs
- LOCATION
- William W. Creighton Youth Services
- LOCATION
- 110 Archibald St N Thunder Bay, ON, P7C 3X8
- CONTACT
- LOCAL: (807) 577-4925
- FAX: + 1 (807) 577-4701
- WEBSITE: http://www.creightonyouth.com/
- EMAIL: info@creightonyouth.com
- SERVICE:
- Attendance Centre
- Non-Residential Community-Based Program
- Alternative to Custody
- Structure / Supervised Programming
- Education, Support for Youth in conflict with the law
- Individuals:
- Youth (aged 12 – 17)
- Resident of Thunder Bay, at the time of their offense
- Referral through Probation Officers / Sentenced through the Court
- Attendance Centre
- LOCATION
- John Howard Society
- LOCATION
- 315 Syndicate Ave S Thunder Bay, ON, P7E 1E2
- Monday to Friday, 8:30 am – 4:30 pm
- CONTACT
- LOCAL: (807) 623-5355
- FAX: + 1 (807) 623-4191
- WEBSITE: https://johnhoward.on.ca/thunderbay
- EMAIL: info@jhstbay.ca
- SERVICE:
- Direct Accountability Program
- Community-Based Sanctions program
- Alternative to Prosecution
- Individuals:
- Aged (18+)
- Charged with minor criminal offenses
- Call for information
- Direct Accountability Program
- LOCATION
- Fay-Peterson House
- LOCATION
- C.N. Station, Thunder Bay, ON P7B 6T7
- CONTACT
- TOLL FREE: +1 (800) 465-6971
- 24 HOUR CRISIS LINE: (807) 345-0450
- TEXT: (807) 700-5011
- FAX: + 1 (807) 345-4550
- EMAIL: faye@fayepeterson.org
- WEBSITE: https://fayepeterson.org/
- SERVICES:
- 55+ Women’s Program
- Counseling for Women Aged 55+
- Individual and Group Counseling
- Housing Assistance
- Court and Legal Aid
- Family Court Support Program
- 55+ Women’s Program
- LOCATION
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N, Thunder Bay, ON P7A 4P7
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5840
- FAX: + 1 (807) 344-8945
- TOLL FREE: +1 (855) 345-5840
- WEBSITE: https://tbifc.ca/
- SERVICE:
- Indigenous Bail Verification Supervision Program
- Support to Indigenous persons applying for a Bail release
- Counseling and Referral Services
- Indigenous Courtworker Program
- System Navigation
- Court Support
- The Gladue Services Program (Writer and Aftercare)
- Gladue Report Requests
- Gladue Aftercare Assistance
- Victim Advocate Program
- Restorative Justice Process Support
- Advocacy Case Worker Assignments
- Indigenous Bail Verification Supervision Program
- LOCATION
- CMHA Thunder Bay – Canadian Mental Health Association
- LOCATION
- 200 Van Norman Street, Thunder Bay , P7A 4B8, Ontario
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5564
- FAX: + 1 (807) 345-4458
- EMAIL: cmhatb@cmha-tb.on.ca
- WEBSITE: https://thunderbay.cmha.ca/
- SERVICE:
- Court Diversion Program
- Low + Medium Risk Offences
- Individuals:
- Ages 12+ with Evidence of Mental Health Diagnosis
- CONTACT:
- Court Diversion Worker (Adult) T: (807) 472-8679
- Court Diversion Worker (Adult) T: (807) 632-9120
- Court Diversion Worker (Youth) T: (807) 251-5003
- LOCATION
LGBTQIA2s+
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N, Thunder Bay, ON P7A 4P7
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5840
- FAX: + 1 (807) 344-8945
- TOLL FREE: +1 (855) 345-5840
- WEBSITE: https://tbifc.ca/
- SERVICE:
- Building Gender Diverse Communities
- Two-Spirit & LGBTQ+ Mentorship Program
- Resources, Programming and Support
- Indigenous Youth, Children and Adults
- Building Gender Diverse Communities
- LOCATION
- Umbrella Medical Clinic
- LOCATION
- 63 Algoma St N, Suite 350 Thunder Bay, ON, P7A 4Z6
- Monday to Friday, 9 am – 4 pm
- CONTACT
- LOCAL: (807) 698-7200
- FAX: + 1 (844) 904-0914
- WEBSITE: https://umbrellaclinic.com/
- EMAIL: info@umbrellaclinic.com
- SERVICE:
- Sexual Health Clinic
- Provision of Sexual Health Services
- LGBTQ+ Friendly
- Transgender Healthcare
- Booked Appointments recommended
- Walk-ins welcome
- Sexual Health Clinic
- LOCATION
- Thunder Bay District Health Unit
- LOCATION
- 999 Balmoral St Thunder Bay, ON, P7B 6E7
- Monday and Tuesday, 11 am – 5:30 pm
- Wednesday, 8:30 am – 11:30 am
- Thursday, Noon – 5:30 pm
- Friday, 8:30 am – 3:30 pm
- CONTACT
- LOCAL: (807) 625-5976
- TOLL FREE: +1 (888) 294-6630
- WEBSITE: https://www.tbdhu.com/health-topics/sex-sexuality
- SERVICE:
- Sexual Health Clinic
- Provision of Sexual Health Services
- LGBTQ+ Friendly
- Transgender Healthcare
- Anonymous HIV testing
- Booked Appointment
- Call to make appointment, No Referrals needed
- Sexual Health Clinic
- LOCATION
- Norwest Community Health Centre
- LOCATION
- 525 Simpson St Thunder Bay, ON, P7C 3J6
- Monday to Friday, 8:30 am – 4:30 pm
- CONTACT
- LOCAL: (807) 343-5078
- WEBSITE: https://www.facebook.com/groups/other10percent/
- EMAIL: other10percent@childrenscentre.ca
- SERVICE:
- The Other Ten Percent Program
- Drop-In Support Group
- LGBTQ+ and Questioning Youth
- Individuals:
- Aged 12 – 25 years
- Drop-in hours only
- SUPPORT GROUP: Every Second Thursday, 5 pm – 7 pm
- The Other Ten Percent Program
- LOCATION
- Thunder Pride
- LOCATION
- Box 29006 McIntyre Centre, Thunder Bay, ON P7B 5K0
- Monday – Friday: 10 AM – 8PM
- Saturday: 10 AM – 8 PM
- Sunday: closed
- CONTACT
- WEBSITE: https://www.thunderpride.ca/
- EMAIL: hello@thunderpride.ca
- LOCATION
- Rainbow Collective of Thunder Bay
- LOCATION
- 264 Bay St, Thunder Bay, ON P7B 1R5
- Monday to Sunday
- 9 a.m. to 11 p.m
- CONTACT
- LOCAL: (807) 345-6272
- WEBSITE: https://www.rainbowcollectiveofthunderbay.com/
- LOCATION
Youth Services
- Fay-Peterson House
- LOCATION
- C.N. Station, Thunder Bay, ON P7B 6T7
- CONTACT
- TOLL FREE: +1 (800) 465-6971
- 24 HOUR CRISIS LINE: (807) 345-0450
- TEXT: (807) 700-5011
- FAX: + 1 (807) 345-4550
- EMAIL: faye@fayepeterson.org
- WEBSITE: https://fayepeterson.org/
- SERVICES:
- Early Childhood Education (Child & Youth) Program
- LOCATION
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N, Thunder Bay, ON P7A 4P7
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5840
- FAX: + 1 (807) 344-8945
- TOLL FREE: +1 (855) 345-5840
- WEBSITE: https://tbifc.ca/
- SERVICE:
- Indigenous Youth Transitional Housing Project
- Aboriginal Youth (ages 18 ÔÇô 29)
- System Navigation Support
- Transportation Assistance
- Housing Support (housing application assistance, rent supplements)
- Youth Justice Committee Program
- Indigenous Youth (ages 12 ÔÇô 17)
- First-Time Offences
- Alternative to Formal Court Order Proceedings
- Caseworker Support
- Indigenous Community Council Program
- Diversion Program
- Indigenous Youth (ages 12 ÔÇô 17 years)
- Enhanced Youth Outreach Workers
- High-Risk Indigenous Youth (ages 12 – 21)
- Culturally – Informed Counseling Services
- Indigenous Youth Transitional Housing Project
- LOCATION
- Multicultural Association of Northwestern Ontario
- LOCATION
- 511 Victoria Ave E Thunder Bay, ON, P7C 1A8
- Monday to Friday, 10 am – 5 pm
- CONTACT
- LOCAL: (807) 622-4666
- FAX: +1 (807) 622-7271
- TOLL FREE: +1 (800) 692-7692
- WEBSITE: https://www.rmyc.info/
- EMAIL: rmycyouth@gmail.com
- SERVICE:
- Multicultural Youth Council
- Youth Network
- Recreation, Education, and Social Programs
- After-School Program
- Drop-in Multicultural Youth Centre
- Revolution Girls Style Program
- Band of Brothers Program
- Study Groups
- Youth Leadership Development Training Program
- Individuals:
- Children and Youth (ages 7 – 25)
- Varies between programs
- Call or access website for more detail
- Multicultural Youth Council
- LOCATION
- Fort William First Nation
- LOCATION
- 107 Mission Rd Fort William First Nation, ON, P7J 1K7
- Monday to Friday, 9 am – 4 pm
- CONTACT
- LOCAL: (807) 623-9543
- FAX: +1 (807) 623-5190
- YOUTH CENTRE: (807) 623-5190
- WEBSITE: https://fwfn.com/
- EMAIL: reception@fwfn.com
- SERVICE:
- Youth Program
- Youth Network
- Recreation, Education, and Social Programs
- Drop-In Centre
- Individuals:
- Fort William First Nation members
- Ages 13 – 18
- Youth Program
- LOCATION
- Underground Gym and Youth Centre
- LOCATION
- 414 Victoria Ave E Thunder Bay, ON, P7C 1A5
- Monday to Friday, 5 am – 8 pm
- CONTACT
- LOCAL: (807) 630-5549
- WEBSITE: https://undergroundgym.ca/
- EMAIL: undergroundgym@tbaytel.net
- SERVICE:
- Youth Centre
- Center for Underprivileged Children / Youth at Risk
- Recreation, Education and Social Programs
- Individuals:
- Children and Youth (ages 4 – 17)
- East End / Simpson Street Area, primarily
- Lack of access to other programs / opportunities
- Call or visit to apply
- Youth Centre
- LOCATION
- New Hope Fellowship – Native Ministries
- LOCATION
- 1014 Victoria Ave E Thunder Bay, ON, P7C 1B6
- Friday and Saturday, 7 pm – 11 pm
- CONTACT
- LOCAL: (807) 623-4673
- WEBSITE: https://nhyc.ca/
- EMAIL: newhope.youthcentre@gmail.com
- SERVICE:
- Youth Services
- Drop-in Centre
- Recreation, Education and Social Programs
- Individuals:
- First Nations Youth (ages 14 – 24)
- Youth Services
- LOCATION
Indigenous-Forward Services
- Thunder Bay Indigenous Friendship Centre
- LOCATION
- 401 Cumberland St N, Thunder Bay, ON P7A 4P7
- Monday to Friday
- 9 a.m. to 5 p.m
- CONTACT
- LOCAL: (807) 345-5840
- FAX: + 1 (807) 344-8945
- TOLL FREE: +1 (855) 345-5840
- WEBSITE: https://tbifc.ca/
- SERVICE:
- Aboriginal Alcohol / Drug Worker Program
- See: ALCOHOL + HARM REDUCTION
- Indigenous Youth Transitional Housing Project
- see: YOUTH SERVICES
- Aboriginal Alcohol / Drug Worker Program
- LOCATION
- Nokiiwin Tribal Council
- LOCATION
- 384 Fort William Rd,Thunder Bay, ON, P7B 6C6
- Monday to Friday
- 9 a.m. to 4:30 p.m
- CONTACT
- LOCAL: (807) 474-4230
- FAX: + 1 (807) 474-4238
- WEBSITE: https://nokiiwin.com/
- SERVICE:
- Community Legal Worker Program
- Court Support
- Legal Aid Applications
- Legal Information Requests
- Victim Services Program
- Restorative Justice Program
- Support and advocacy for victims / survivors and families
- Victim Quick Response Program+
- Individuals:
- Members of a represented Nokiiwin Community
- Referral required, including self, family, and other services
- Fetal Alcohol Spectrum Disorder (FASD) Support
- Assessment and Diagnosis
- Support Programs
- Assistance with Ontario Disability and Ontario Works Applications
- System Navigation
- Restorative Justice Pre-Charge Diversion Program
- Individuals:
- Willing to accept responsibility for charge
- Phone or Email to begin registration
- Referral required
- Individuals:
- Community Legal Worker Program
- LOCATION